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Program Manager, NYC

About Samaschool:

Samaschool, a program of the global nonprofit, Samasource, equips low-income people to access and secure work in the ‘independent work’ or ‘gig economy’. Samaschool provides training and a connection to this form of work to help low-income individuals build a digital CV, onramp into the workforce, and rebuild confidence and skills.

We are at the forefront of the future of work, leveraging technology to connect low-income and unemployed individuals to on-demand and gig economy work.

Samaschool has been named one of the “13 most innovative schools in the world” by Business Insider and recognized in TechCrunch, Stanford Social Innovation Review, Wired, and Fast Company.

The Position:

Samaschool works with a variety of community-based organizations throughout the city to prepare trainees to obtain and succeed in performing work through digital labor platforms. We are looking for a highly-motivated Program Manager to serve as a lead instructor, ensure our programs are implemented with quality, research work platforms and continuously improve our offering, and support our students and partners to prepare participants for gig work and long-term career success.

Reporting to the Samaschool NYC Director, this individual will support Samaschool to enhance and grow our nascent program in New York City. Ideal candidates will have experience teaching soft skills, workforce readiness, or entrepreneurship to diverse low-income communities and will have familiarity with digital labor platforms. They will be familiar with adult learning practices and be able to lead effective trainings that ensure students secure and sustain work. Ideal candidates will also have experience working with technology and using it to communicate with a wide range of audiences.

Your Responsibilities:

  • Effectively deliver the mixed-media, blended Samaschool curriculum to a variety of trainee groups across New York City, including direct student instruction and a train-the-trainer model.
  • Provide individualized and ongoing support, coaching, and assistance to Samaschool students and alumni.
  • Maintain and monitor accurate records of student progress, create reports, and document student outcomes; ensure all student data in Salesforce is accurate and up to date.
  • Research and synthesize information about existing and emerging work platforms; curate and share gigs suited for Samaschool students.
  • Document and share best practices and provide support to the Samaschool team regarding curriculum design, development, and implementation.
  • Record students’ experiences that can be used for blog posts and collateral (approximately 10 per year).
  • Oversee training calendars and logistics, with support from the Director, ensuring Samaschool trainings and deliverables are executed according to plan.
  • Manage contracted instructors, ensuring quality through observations and feedback; oversee their scheduling and workflow.

Ideal candidates will have the following:

  • 4+ years teaching job training, technology or vocational skills or similar experience.
  • An energetic, engaging, and inclusive teaching style.
  • Experience working with diverse low-income populations in New York City.
  • Fluency using online and mobile work platforms, either as a consumer or as a worker.
  • Fundamental understanding and ability to teach soft skills and job readiness.
  • Digital grit: a desire to understand, use, and teach new technological tools.
  • Familiarity with Google Drive and other collaborative online tools.
  • A demonstrated commitment to improving the lives of individuals with barriers to employment and financial self-sustenance.
  • Superlative interpersonal and communication skills.
  • Comfort working independently and remotely.
  • A desire to maximize learning from this pilot program through ongoing communication, course correction, and continuous learning.
  • Must be eligible to work in the U.S.
  • BA/BS required.

Please note we operate a virtual office in NYC. The Program Manager will work both from home and from our partner sites across New York City while delivering instruction.

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